Shipping / Delivery

The package was delivered with a transport damage.
If you have received a damaged or resealed package, we kindly ask for your cooperation so that we can report the issue to the carrier. Please contact ...
Fri, 9 Jan, 2026 at 1:19 PM
I have received an incomplete delivery.
We ask all customers to check the package for any damage upon delivery. Should the parcel be re-glued by the deliverer or show clear damage please ...
Fri, 30 Jul, 2021 at 4:24 PM
What are the shipping costs?
The shipping costs for the respective item are displayed below the item price. A detailed list of the shipping costs can be found here. Please note: ...
Tue, 9 Jun, 2026 at 4:16 PM
Where is my package and has it been shipped yet?
As soon as your order has been packed and handed over to the shipping provider, we will send you a shipping confirmation via email. In this email, you will...
Tue, 21 Jul, 2026 at 3:49 PM