Shipping / Delivery

The package was delivered with a transport damage.
We kindly ask all customers to check the package for possible damage when you receive it. Should the parcel be re-glued by the deliverer or should it sho...
Fri, 15 Nov, 2019 at 11:57 AM
I have received an incomplete delivery.
We ask all customers to check the package for any damage upon delivery. Should the parcel be re-glued by the deliverer or show clear damage please refuse ac...
Fri, 15 Nov, 2019 at 12:13 PM
Where is my package?
In order to keep you informed about the progress of your order, you will receive two further status emails from us after the order confirmation. The first e...
Fri, 15 Nov, 2019 at 12:19 PM
What are the shipping costs?
The shipping costs for the respective item are displayed below the item price. A detailed list of the shipping costs can be found here. Please note: T...
Fri, 15 Nov, 2019 at 12:23 PM