Order

Can several orders be shipped in one package?
That is not possible for logistical reasons. We can neither add an item to an existing order nor can we ship an order together with another order.
Wed, 13 Nov, 2019 at 3:52 PM
Can companies order from bike-discount.de without VAT?
Yes, the prerequisite is a valid VAT identification number. You can store it in your customer account at your billing address.   Please make sure...
Thu, 4 Mar, 2021 at 11:56 AM
Why do prices increase after the login?
If you see other item prices after the login than before the login your internet connection probably runs with a server which is located outside the EU. Th...
Tue, 28 Jun, 2022 at 1:40 PM
Why am I not able to oder some items to my country?
There are several reasons why some items are not available for order in specific countries. The most common reasons are: Some items are considered ...
Mon, 18 Nov, 2019 at 10:57 AM
Why are there different prices for each delivery country?
We display the VAT depending on to each delivery country. This leads to different prices. In Germany 19 % value added tax is charged. In comparison, in Den...
Mon, 6 Dec, 2021 at 3:43 PM
How do I cancel an order?
It is only possible to cancel an order as long as this order is not transferred to logistics. If you want to cancel an order please do not send any email t...
Fri, 9 Oct, 2020 at 10:13 AM