If you have chosen to order the payment option cash in advance we can only ship your order until we received payment. If our system does not recognize your payment 10 days after your order it will send a payment reminder automatically.

There are two causes if we do not have received payment yet:

  • It still does take some time till the Bank transfer is finished. 

              A bank transfer takes 2-3 working days.

  • The order number at the purpose of the bank transfer is incorrect. Therefore, the amount can not be assigned to the purchase.
    Please check your bank transfer regarding an incorrect order number or other mistakes. Should you find an error please use or contact form (question about payment) with the subject 'incorrect bank transfer' and inform us.